Administrative support in the east midlands and beyond
We provide multi-disciplinary physical and virtual administration, secretariat, business development, committee, marketing and web management services.
Our team provide marketing support, IT support, report writing and general secretariat support to several sole traders, non-profits and limited companies.
Organisations using our services tend to do so because they do not have expertise or in-house capacity, others wish to focus on the day-to-day running and activities of their organisation. Outsourcing these services not only secures capacity and capability but can prove cost-effective - for instance creating administrative efficiencies.
how we work
We know how tough the decision to outsource any of your provision can be. We want to reassure you about some of the ways we work:
We will listen to you to understand your needs, timescales, and budget.
Upon understanding your needs, we appoint one, or a small team of assistants (depending on your needs). We have carefully sought and selected assistants based upon their experience and demonstrable ability before ensuring full training is given to meet our high standards.
We are able to develop clear standard operating procedures with you to ensure that these needs and expectations are met consistently. We can adjust how we deliver your services to give you just the right amount of control and oversight you'd like.
We feel it's important to know just who we are dealing with, we make every effort to know your organisation and customers. This allows us to provide the very best contextual fit for your organisation.
We are open to discussing payment and invoicing terms that suit your organisations needs, otherwise we operate chargeable hourly rates.
We are GDPR trained and train all and any of our assistants to work with your data securely and safely.
“Tracey has supported us for several years with activities such as website creation, custom emails on Microsoft Office 365, developing solutions for managing stakeholder bookings and setting-up document and Xero friendly invoicing templates. I wouldn't have known where to start”
— Kevin Thomas, Kevin Thomas Construction Services Ltd